Terms of Service | Deal Drvn Car Negotiation

Terms of Service

Last Updated: August 25, 2026

1. Agreement to Terms

By engaging Deal Drvn's services, accessing our website, or communicating with our advocates, you ("Client") agree to be bound by these Terms of Service ("Terms"). Full engagement of paid services requires affirmative acceptance of these Terms (via signature, checkbox, or invoice acknowledgment) prior to commencement. If you disagree with any part of these Terms, you may not engage our services.

2. Description of Services — Independent Consulting, Not Brokerage

Deal Drvn provides vehicle purchase consulting, market research, and negotiation advisory services to buyers. Deal Drvn:

  • Is not a licensed motor vehicle dealer or broker under Florida law or the law of any other state.
  • Does not take title to, purchase, sell, or hold any vehicle.
  • Does not act as Client's agent with authority to sign contracts, bind Client to any purchase, or execute financing documents on Client's behalf.
  • Does not handle, hold, or transmit funds related to the purchase price, taxes, title, or registration of any vehicle. All such funds move directly between Client and the selling dealership or private seller.
  • Provides advisory output only — including pricing research, negotiation strategy, talking points, and communication support — which Client is free to accept, reject, or modify at Client's sole discretion.

All final decisions, including vehicle selection, price acceptance, contract signing, financing, and insurance, are made and executed solely by Client, directly with the dealership, lender, or seller.

3. Fees and Payments

Fees are flat-rate based on the service selected and disclosed to Client prior to engagement. Payment in full is required before commencement of the full car buying and negotiation service. The Free Deal Check does not incur any charges. All fees are non-refundable once services have commenced, regardless of whether Client ultimately purchases a vehicle, changes their mind, or is dissatisfied with the outcome.

4. No Guarantee of Specific Results

Deal Drvn leverages market knowledge and negotiation expertise on Client's behalf but does not and cannot guarantee any specific price, savings amount, financing rate, or vehicle availability. Outcomes depend on factors outside Deal Drvn's control, including dealership policy, third-party inventory, market conditions, and lender decisions. Deal Drvn's services are advisory in nature and do not constitute a promise of result.

Savings Guarantee Scope

Deal Drvn's savings guarantee (minimum $600 in savings) applies exclusively to the purchase of new vehicles (current or immediately preceding model year, purchased new from a franchised dealership). It does not apply to used, certified pre-owned, private-party, or off-lease vehicle purchases, where pricing benchmarks and market data are inherently less standardized. This guarantee is further subject to any additional terms, conditions, and exclusions disclosed to Client at the time of engagement.

5. Client Responsibilities

Client agrees to:

  • Provide accurate and current information regarding vehicle preferences, budget, and financial standing.
  • Independently review and understand any purchase agreement, financing agreement, or insurance policy before signing.
  • Bear sole responsibility for the decision to purchase, the terms accepted, and the selection of financing and insurance.

Deal Drvn is not a party to, and assumes no responsibility for, the underlying transaction between Client and the dealership or seller.

6. Limitation of Liability

To the maximum extent permitted by law:

  • Deal Drvn shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages arising from Client's use of our services or Client's purchase of a vehicle.
  • Deal Drvn's total aggregate liability for any claim arising out of or relating to these Terms or our services, however caused, shall not exceed the total fees paid by Client to Deal Drvn for the specific engagement giving rise to the claim.
  • Deal Drvn is not liable for any issue related to the vehicle itself — including but not limited to mechanical defects, warranty coverage, title issues, or financing terms — as these matters are strictly between Client and the selling dealership, manufacturer, or lender.
  • Deal Drvn's advisory recommendations are based on information available at the time and Client's own representations; Deal Drvn is not liable for outcomes affected by inaccurate information provided by Client.

7. Indemnification

Client agrees to indemnify, defend, and hold harmless Deal Drvn, its owners, employees, and advocates from and against any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) Client's breach of these Terms; (b) inaccurate information provided by Client; (c) Client's ultimate purchase decision, financing, or contract execution; or (d) any dispute between Client and a third-party dealership, lender, or seller.

8. Termination

Either party may terminate the engagement at any time by written notice. Fees paid for services already commenced are non-refundable per Section 3. Deal Drvn reserves the right to decline or discontinue service to any Client at its discretion, including for providing inaccurate information, abusive conduct, or requests that would require Deal Drvn to act outside the scope of Section 2.

9. Regulatory Compliance Statement

Deal Drvn operates strictly as a fee-for-service consultant and does not engage in activities requiring a motor vehicle dealer or broker license in any state in which it operates, including Florida. Nothing in these Terms or in Deal Drvn's marketing shall be construed as Deal Drvn acting as Client's purchasing agent, holding power of attorney, or taking any action that would classify Deal Drvn as a dealer or broker under applicable law.

10. Data and Privacy

Information Client provides — including budget, financial standing, and vehicle preferences — is used solely to deliver the requested consulting services and is handled in accordance with Deal Drvn's Privacy Policy. Deal Drvn does not sell Client's personal information to third parties.

11. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles. Any dispute arising out of or relating to these Terms or Deal Drvn's services shall be resolved exclusively in the state or federal courts located in Duval County, Florida, and Client consents to the personal jurisdiction of such courts.

12. Severability and Entire Agreement

If any provision of these Terms is found unenforceable, the remaining provisions remain in full force and effect. These Terms, together with any signed service agreement or invoice, constitute the entire agreement between Client and Deal Drvn regarding the services described herein and supersede any prior agreements or understandings.

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